Troubleshooting

Microphones

nThe microphones are not recognized after restarting the computer

nError message “Device not found”

nThe Microphone name has changed

Detecting calls

nI created a call definition, but UltraVox XT detects few or no calls

nI see no vocalizations in the spectrogram

nReduced Min Amplitude in a call definition results in fewer calls detected

nAdd a call that was not detected automatically

nA call is not detected even if its amplitude is above the threshold

nThere is constant noise at a specific frequency

nCall detection is very slow

Call Statistics

nCall duration is not exactly the difference between Stop time and Start time

Other

nHow do I make the recording screen darker?

nHow do I copy recordings and experiments?

nHow do I report spectrogram parameters?

nHow do I analyze audible sound?

nHow do I remove the microphones from my experiment?

nThe spectrogram is not aligned with the waveforms

nError message “Unsupported WAV format”

Contact Technical Support

nTechnical support